ECO-ESS ATS

1. Welcome

Thank you for choosing the ECO-ESS ATS. Your Automatic Transfer Switch has been installed by a qualified electrician and is already working — monitoring your mains grid supply and backup (EPS) power.

This guide will help you:

• Register your device online so you can monitor it from anywhere
• Set up instant notifications when your power status changes
• Understand the live dashboard and what each reading means
• Reconnect your ATS if you change your Wi-Fi or broadband provider

2. Your Unit Label

Inside your fuse box (consumer unit), you'll find a printed label attached to the ATS. It looks like this (the values below are examples — your real label has your own unique serial and Wi-Fi details):

Here's what matters to you:

3. Getting Started

Setting up takes about two minutes. You can do this on your phone, tablet, or computer.

3.1 Create Your Account

1. Scan the QR code on your unit label Open your phone camera and point it at the QR code. Tap the link that appears. Alternatively, visit myats.eco-ess.co.uk in any browser.
2. Tap "Create an account" On the sign-in page, tap the Create an account link below the sign-in button.
3. Fill in your details Enter your name (optional), email address, and choose a password (minimum 8 characters). Complete the security check and tap Create Account.

3.2 Claim Your Device

After signing in, you'll see the Add a Device section. Enter the serial number from your unit label.

The site name is optional — use it to identify the location if you have more than one ATS (e.g. "Home", "Office", "Workshop").

3.3 Install the App

For the best experience, install ECO-ESS as an app on your phone:

On Android (Chrome):

A banner will appear at the bottom of the page. Tap Install.

On iPhone (Safari):

1. Tap the Share button (square with upward arrow)
2. Scroll down and tap Add to Home Screen
3. Tap Add

Once installed, ECO-ESS opens in its own window — just like a native app.

4. Your Dashboard

The dashboard shows everything about your ATS at a glance. Here's what it looks like with a device online:

4.1 Live Status

At the top of each device card, a coloured dot shows the connection status:

Below the status you'll see two contactor states:

Normal Operation

When everything is working normally, you'll see: Grid = Closed (On Grid), EPS = Open. This means mains power is healthy and the backup is on standby.

During a Power Cut

When the grid fails: Grid = Open (Grid Lost), EPS = Closed (On Backup). You'll receive a notification, and the dashboard updates in real time.

Dashboard during a grid power failure — load has transferred to backup (EPS).

4.2 Power Readings

When online, the dashboard shows live readings from the EPS (backup) supply:

• EPS Voltage — the voltage of your backup supply in Volts (typically around 230–245V)
• EPS Frequency — the frequency of your backup supply in Hz (should be close to 50.0Hz)

These readings help you confirm that your backup power source (battery inverter, generator, etc.) is operating correctly.

4.3 Force Backup Toggle

The Force Backup (EPS) toggle lets you manually switch your load onto the backup supply for testing:

• Green toggle (left) = Auto — the ATS manages switching automatically. This is the normal setting.
• Red toggle (right) = Forced — load is forced onto backup power regardless of grid status.

When would I use this?

• Testing that your backup supply works correctly
• Verifying the switchover during a planned maintenance window
• Confirming notifications are working properly

5. Notifications

ECO-ESS sends you instant alerts when something changes with your power supply. There are two notification channels:

5.1 Push Notifications

Push notifications appear on your phone or computer instantly — even when you're not on the portal.

1. Tap "Enable Push Notifications" A green banner appears at the top of your dashboard when push is not yet enabled.

   Enable push notifications to get instant alerts when your grid power status changes.

   Enable Push Notifications
2. Allow notifications in your browser Your browser will show a permission popup — tap Allow. This only happens once.
3. You're set! Push notifications are now active. You'll get alerts for power changes, device online/offline events, and more.

5.2 Email Notifications

Email alerts are sent to the email address on your account automatically. They are enabled by default when you claim a device.

Emails come from noreply@eco-ess.co.uk — check your spam/junk folder if you don't see them.

5.3 Managing Preferences

Each device has individual notification controls. Tap ▶ Notification Settings on a device card to expand the options:

Toggle each channel on or off independently. Changes take effect immediately.

What events trigger notifications?

6. Changing Your Wi-Fi

If you change your broadband provider, get a new router, or change your Wi-Fi password, your ATS will need to be reconnected. You can do this from your phone in a couple of minutes — no app, laptop, or software download needed. You'll need your unit label (inside your fuse box) to hand.

1. Join the ATS's Wi-Fi Quickest way: point your phone camera at QR 1 on the unit label — your phone will offer to join the ATS's short-range Wi-Fi. Tap Join.
   Or manually: open your phone's Wi-Fi settings, find ECOESS-ATS-XXXXXX (the exact name is on your label), and type the 8-character password from the label.
   💡

   Your phone will warn you — this is normal. The ATS's Wi-Fi is a short-range link, not a real internet connection, so your phone flags it. You need to stay connected anyway.

   • Android: “Internet may not be available” or similar — tap Stay connected / Yes / Connect only this time.
   • iPhone: “Unable to join” may flash briefly and disappear — wait, it connects on its own. “No Internet Connection” under the network name is expected.
2. Open the setup page Quickest way: scan QR 2 on the label with your phone camera — it opens the setup page directly.
   Or manually: in any browser (Safari, Chrome, Firefox), type this into the address bar:

   http://192.168.33.1/script/2/setup

   💡

   iPhone — if the page won't load, open Settings → Mobile Data and turn Mobile Data off briefly. iPhones sometimes try to use cellular when Wi-Fi has no internet.
3. Pick your home Wi-Fi Tap Scan. The ATS looks around and lists the Wi-Fi networks it can see, strongest first. Tap your network to select it — only networks the ATS can actually use will appear (so you can't pick the wrong one by mistake).
4. Enter your Wi-Fi password Type the password to your home Wi-Fi. The text stays visible so you can check it before tapping Connect.
5. Tap "Connect" Wait about 15 seconds. When it's done, the page will change to a Setup complete screen showing your new Wi-Fi address.
6. Put your phone back on your home Wi-Fi Open your phone's Wi-Fi settings, leave the ECOESS-ATS network, and reconnect to your normal home Wi-Fi. Your ATS should show as Online on the portal at myats.eco-ess.co.uk within about a minute.

If something goes wrong

Prefer to use a laptop?

A laptop method is also available. Download ecoess-setup.exe from myats.eco-ess.co.uk/download, connect your laptop to the ECOESS-ATS Wi-Fi, and run the tool. Pick whichever method is easier.

7. Home Assistant

If you use Home Assistant for home automation, your ECO-ESS ATS can be added directly — no cloud account required. It works over your local network.

1. In Home Assistant, go to Settings → Devices & Services → Add Integration
2. Search for Shelly and select it
3. Enter your ATS's local IP address, or let Home Assistant auto-discover it

Home Assistant will show your ATS as a controllable device with real-time sensors for grid status, contactor state, and live power readings.

8. Your Account

Change Password

On the dashboard, scroll down to the Account section and tap Change Password. Enter your current password, choose a new one, and tap Save Password.

Forgot Password

On the sign-in screen, tap Forgot password? and enter your email. A reset link will be sent within a few minutes.

Sign Out

Tap Sign Out in the top-right of the dashboard. You can sign back in at any time.

Delete Account

At the bottom of the dashboard, tap Delete account. You'll be asked to confirm with your password.

Moving House?

If you're moving out and a new occupant is taking over the property:

1. Remove the device from your account (or delete your account)
2. Leave the unit label in the fuse box for the new occupant
3. The new occupant creates their own account and claims the device with the serial number

9. Frequently Asked Questions

Do I need internet for the ATS to work?

No. The ATS switches between grid and backup power automatically, with or without internet. The online portal and notifications are optional extras — they let you monitor remotely and get alerts, but the core switching function works independently.

My device shows "Offline" — is something wrong?

Not necessarily. "Offline" means the ATS can't reach the internet — usually because of a broadband outage or Wi-Fi change. The ATS itself is still working and switching power as normal. When the internet comes back, it reconnects automatically.

I'm not getting push notifications

1. Check your phone's notification settings — make sure notifications are allowed for your browser (Chrome, Safari, etc.)
2. Open the portal and check that push notifications are toggled on in the device's Notification Settings
3. Try disabling and re-enabling push using the green banner

I'm not getting email notifications

• Check your spam/junk folder — emails come from noreply@eco-ess.co.uk
• Ensure email notifications are toggled on in the device's Notification Settings

Can I have multiple devices on one account?

Yes. Claim each device using its unique serial number. Each device has its own notification settings.

Can two people monitor the same device?

Currently, each device can only be linked to one account. If multiple family members want access, share the account login details.

What does the LED on the ATS unit mean?

I changed my broadband / router — now what?

See Section 6 — Changing Your Wi-Fi. You'll need a laptop and about two minutes.

Where is my data stored?

Your data is stored securely on ECO-ESS servers in the UK. See the Privacy Policy for full details.

Can I use this with Home Assistant?

Yes — see Section 7. The ATS works with the standard Shelly integration over your local network.

10. Safety Information

• The ATS monitoring module operates at safe extra-low voltage
• Wi-Fi connectivity does not affect the power switching function — if Wi-Fi or internet fails, the ATS continues to work normally
• The "Force Backup" toggle in the portal sends a signal to the ATS relay — it does not directly switch mains power
• There are no user-serviceable parts inside the ATS unit
• If you notice any unusual smells, sounds, or heat from the consumer unit, turn off the main switch and contact a qualified electrician immediately

11. Support

For help with:

• The ATS unit or electrical installation — contact your installer or a qualified electrician
• The portal, notifications, or your account — visit myats.eco-ess.co.uk
• Wi-Fi reconnection — see Section 6 or contact your installer