ECO-ESS ATS
Installer & End User Manual
Automatic Transfer Switch — Monitoring & Notifications
Version 1.0 — Applies to units shipped before 17 April 2026
v1.0 (or unlabelled units shipped before 17 April 2026). If the unit label shows v1.1, use the v1.1 manual instead. The setup procedure is different.The ECO-ESS ATS (Automatic Transfer Switch) monitors your mains grid supply and backup (EPS) power supply. When the grid fails, the ATS automatically transfers your load to the backup supply and notifies you instantly via push notification and email.
The system consists of:
myats.eco-ess.co.uk for live monitoring, notifications, and controlYour ECO-ESS ATS comes pre-provisioned and ready to install. Inside the packaging you'll find:
The label on the unit contains everything you need to set up and register your device:
| Serial Number | Your unique device code (format: ECO-XXXX-XXXX). Used to claim the device on the portal. This is your device's permanent ID. |
| Wi-Fi SSID | The name of the ATS's own Wi-Fi access point. You connect to this network to run the setup tool. |
| Wi-Fi Password | Password for the ATS access point. Also used as the device password in the setup tool. |
| Grid / Backup Rating | The amperage ratings configured for your grid and backup (EPS) circuits. |
| QR Code | Scan with your phone camera to go directly to the registration page with your serial number pre-filled. |
The ECO-ESS ATS Setup Tool is a lightweight desktop application that connects your ATS to the customer's home Wi-Fi. It can be downloaded from myats.eco-ess.co.uk/download or provided by the installer.
ecoess1234).
ecoess-setup.exe. It will open in your web browser automatically.
192.168.33.1) and device password are pre-filled. Click Connect to verify communication with the ATS.
Make sure your computer is connected to the ECOESS-ATS Wi-Fi network.
If the connection is successful, you'll see the device details appear below the Connect button:
Once connected, Step 2 appears. Enter the customer's home Wi-Fi network name (SSID) and password, then click Connect to Wi-Fi.
Enter the Wi-Fi network name and password for your home internet. The ATS will connect to this network to send you notifications.
The tool will apply the Wi-Fi settings and poll the device for up to 15 seconds. When successful, you'll see a confirmation:
If a Windows laptop isn't available on site, v1.0 units can be configured via the built-in device settings page from any phone browser. This is a fallback only — use the setup tool (ecoess-setup.exe) when you can. The settings page exposes advanced controls that can leave the device unusable if misused.
ECOESS-ATS-XXXXXX Wi-Fi using the password on the label (default ecoess1234). Tap "Stay connected" if the phone warns about no internet.
http://192.168.33.1. A login box will appear.
adminThe ECO-ESS Customer Portal is a web application at myats.eco-ess.co.uk. Use it to monitor your ATS in real time, receive notifications, and control the backup transfer.
Visit myats.eco-ess.co.uk and click Create an account.
Fill in your name (optional), email address, and a password (minimum 8 characters). Complete the CAPTCHA verification and click Create Account.
After signing in, you'll see the Add a Device section. Enter the serial number from your unit label (format: ECO-XXXX-XXXX).
Enter the serial number printed on your ECO-ESS ATS unit label to link it to your account.
Once claimed, the device appears on your dashboard immediately.
The dashboard is your central view. From top to bottom:
Each device card shows real-time information:
| Online / Offline | Green dot = device connected. Red dot = device offline (shows "last seen" timestamp). |
| EPS Voltage | Live voltage reading from the backup (EPS) supply in Volts. |
| EPS Frequency | Live frequency reading from the EPS supply in Hz. |
| Grid Contactor (S1) | Closed (On Grid) = mains supply is active. Open (Grid Lost) = mains supply has failed. |
| EPS Contactor (S2) | Closed (On Backup) = load is running on backup power. Open = backup not engaged. |
| Force Backup (EPS) | Manual override toggle — see section 4.5. |
When the device is offline, all readings are greyed out and the Force Backup toggle is disabled.
The Force Backup (EPS) toggle lets you manually switch your load onto the backup supply:
The ECO-ESS ATS sends you instant alerts when something changes. Two notification channels are available:
Browser / phone notifications that appear instantly, even when the portal isn't open.
Email alerts are sent to the email address on your account. They are enabled by default.
Each device has its own notification settings. Click ▶ Notification Settings on a device card to expand the options:
You'll receive notifications for these events:
The portal can be installed as a standalone app on your phone or computer for quick access — no app store required.
If you use Home Assistant, you can control and monitor your ATS locally — no cloud account needed.
Home Assistant will show the ATS as a controllable device with real-time sensors for grid status, contactor state, and live power readings.
Go to the Account section at the bottom of the dashboard. Click Change Password, enter your current password and new password, then click Save Password.
On the login screen, click Forgot password? and enter your email. You'll receive a reset link.
At the very bottom of the dashboard, click Delete account. This permanently removes your account and unlinks all devices. You'll be asked to confirm with your password.
If you change your broadband provider or router, you'll need to reconnect the ATS to your new Wi-Fi network. v1.0 units require a Windows laptop for this — phone-only reconfiguration isn't supported on v1.0.
myats.eco-ess.co.uk/download and download ecoess-setup.exe.
| Problem | Solution |
|---|---|
| Can't see ECOESS-ATS Wi-Fi network | Ensure the ATS is powered on. The access point broadcasts continuously. Move your laptop closer to the consumer unit. |
| "Cannot reach the ATS" | Verify you're connected to ECOESS-ATS (not your home Wi-Fi). Check the device password matches the one on the label. |
| Wi-Fi connection fails / times out | Double-check the Wi-Fi name and password (case-sensitive). Ensure the router is within range. Retry — the tool allows multiple attempts. |
| Tool doesn't open in browser | The tool starts a local web server. Check your firewall isn't blocking it. Try opening http://localhost:8080 manually. |
| Problem | Solution |
|---|---|
| Device shows "Offline" | Check your home internet is working. The ATS may have lost Wi-Fi — see Section 5 to reconnect. If recently installed, wait 1-2 minutes for it to come online. |
| Serial number rejected when claiming | Ensure you're entering the code exactly as printed (format: ECO-XXXX-XXXX). The code may have already been claimed — contact support. |
| Push notifications not working |
1. Check browser notification permissions (Settings → Notifications → allow myats.eco-ess.co.uk) 2. Ensure notifications are toggled on in the device card settings 3. Try disabling and re-enabling push notifications |
| Email notifications not arriving | Check your spam/junk folder. Ensure email notifications are toggled on in the device card settings. Emails are sent from noreply@eco-ess.co.uk. |
| Force Backup toggle not responding | The device must be online. Wait for the green "Online" indicator. If online but still not working, refresh the page. |
| Contactor states show "--" | The device hasn't reported status yet. Wait a moment after the device comes online. Toggling the Force Backup switch or a power event will update the readings. |
| Forgot password / locked out | Click "Forgot password?" on the login screen. A reset link will be sent to your email. |
The ATS has a status LED (Output 2) that mirrors the EPS contactor state:
| LED State | Meaning |
|---|---|
| ON | EPS contactor (S2) is closed — load is on backup power |
| OFF | EPS contactor (S2) is open — load is on grid (normal operation) |
If you need assistance:
For installation queries, contact your electrician or installer.